Manage your department or project with a digital kanban board.
Customize lanes to fit your workflow.
Lanes can be organized by work status, work stage, persons, and more.
Send and receive emails organized under each work item.
See the full note and email history.
Each work item can have its own team of collaborators that get notified as the work item is updated.
Integrated with all Rinble communication products. Capture and respond to Live Webchats, SMS, Web Forms. Manage incoming calls and faxes. Permissioned team members can view and respond.
Calls to your queues get recorded in yellotask. Agents can write notes, assign tasks, and move the task across lanes.
Eliminate the chaos of a shared e-mail. Incoming e-mails and can start new tickets. Agents can assign, collaborate, respond and manage the ticket.
Integrated with faxhound.com, Yellotask can put your incoming fax on a board for you to manage.
Create and embed forms for your users to fill out. The information ends up in yellotask for you to collaborate and manage.
SMS messages to your mainline are captures and managed. Agents can respond right in Yellotask
Live chat on your website can start a yellotask ticket. Agents can respond, and manage the work.
Drag and drop form creation to begin your work flows.
Start your workflow with a form that submits right into your work boards.
Embed your forms into any website or intranet
Use one board to manage your support center. Incoming emails get automatically picked up as new work items.
Use another board to manage a critical project.
Manage a department with lanes to track the different stages of each task.
Permission a board for you only, to manage your own projects and to-do's.